SadoRent Terms

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Insurance

Super CDW daily surcharge per SadoRent’s categories/groups is possible under consultation.

Note: even with Super CDW insurance and in case of an accident client is always responsible for 10% of the excess / deductible amount. Let's say the excess is € 1,100, client must pay € 110.00 for example. This is called an accident management fee.

 Included CDWAdditional for TWAdditional for SCDWSuper CDWDeposit
 Franquia / ExcessDaily rateDaily rateFranquia / ExcessUsually via credit card
Economic    
A € 800.00 € 10.00 € 10.00 € 80.00 € 350.00
AA € 850.00 € 10.00 € 10.00 € 85.00 € 350.00
B € 850.00 € 10.00 € 10.00 € 85.00 € 350.00
B+ € 1,000.00 € 12.00 € 12.00 € 100.00 € 350.00
BB1 & BB2 € 1,100.00  € 12.00 € 12.00 € 110.00 € 350.00
€ 1,200.00 € 13.00  € 13.00 € 120.00 € 500.00
C € 850.00 € 10.00 € 10.00 € 85.00 € 350.00
DD € 1,000.00 € 12.00 € 12.00 € 100.00 € 350.00
DD € 1,100.00 € 12.00 € 12.00 € 110.00 € 350.00
E € 1,100.00 € 12.00 € 12.00 € 110.00 € 350.00
Compacts     
DSW € 1,100.00 € 12.00 € 12.00 € 110.00 € 350.00
F € 1,200.00 € 13.00 € 13.00 € 120.00 € 400.00
F2 € 1,200.00 € 13.00 € 13.00 € 120.00 € 400.00
FUN € 1,200.00 € 13.00  € 13.00 € 120.00 € 400.00
ESW € 1,100.00 € 12.00 € 12.00 € 110.00 € 350.00
H € 1,900.00 € 14.00 € 14.00 € 190.00 € 400.00
HSW € 1,900.00  € 14.00 € 14.00 € 190.00 € 400.00
Intermediate / Superior
I € 2,100.00 € 15.00  € 15.00 € 210.00 € 1,000.00
II € 2,200.00 € 18.00 € 18.00 € 220.00 € 1,000.00
ISW € 2,100.00 € 15.00 € 15.00 € 210.00 € 1,000.00
J € 2,800.00 € 18.00 € 18.00 € 280.00 € 1,500.00
L € 2,200.00 € 18.00 € 18.00 € 220.00 € 1,000.00
LSW € 2,500.00 € 20.00 € 20.00 € 250.00 € 1,500.00
N € 2,800.00 € 20.00 € 20.00 € 280.00 € 1,500.00
NN € 3,000.00 € 22.00 € 22.00 € 300.00 € 1,500.00
NN+ € 3,500.00 € 25.00 € 25.00 € 350.00 € 2,000.00
Convertibles
O € 2,500.00 € 18.00 € 18.00 € 250.00 € 2,000.00
OO € 2,800.00 € 22.00 € 22.00 € 280.00 € 2,000.00
Monovolumes 
MV € 2,500.00 € 20.00 € 20.00 € 250.00 € 2,000.00
MVP € 3,000.00 € 22.00 € 22.00 € 300.00 € 2,000.00
MVP+ € 3,500.00 € 25.00 € 25.00 € 350.00 € 2,000.00
Minibus     
G1 € 2,000.00 € 18.00 € 18.00 € 200.00 € 1,500.00
G2 € 2,500.00 € 20.00 € 20.00 € 250.00 € 1,500.00

Other Insurances

PAI - Personal Accident Insurance: € 4.75 per day.

WDW - Windows Damage Waiver: € 2.00 per day.

Security Deposit & Payment Policy

When renting a car, it will be required to customer to put down a local deposit, using embossed credit card. This deposit is also intended to cover the excess, which usually constitutes a maximum liability in the event happening to the car during the hiring period. Customer will be required to pay for any damage, including tire and windscreen, which occurs to the rental vehicle up to the excess amount.

Acceptable methods of payment are:

Rental periods are accounted each 24 hours.

All monetary values include VAT that may legally change.

Drivers Policy

General requirements: All drivers must have driver's license for at least 1 year minimum, and has to be in possession of his own valid driving license for at least 1 year.

Age requirements: Minimum age of driver is 25 years for all car groups. There is no maximum rental age.

Young driver fee: It is possible drivers between 21 and 24 years old for a fee of € 20.00.

Additional driver: Costs € 20.00. Additional drivers must meet the same requirements as the primary driver. Additional driver will be per rental. Maximum 2 additional drivers allowed.

Optional Extras

The optional extras are subject to availability.

Booster / baby / child seat: € 5.00 per day to a maximum of € 60.00 per rental.

Minimum Rental

Three days.

Mileage Policy

5000 kilometers per month. Above that there will be a charge of € 0.25 per km.

Fuel Policy

Policy: Vehicles are usually hired out with few fuel and expected to be brought back as hired.

Refunds: No refunds will be given for unused fuel.

Wrong fuel: If client used the wrong fuel when filling the car, will be charged the full amount of repair cost.

GPS Policy

GPS navigator costs € 8.00 per day to a maximum of € 100.00 per rental. Subject to availability.

Delivery / Collections Policy

Delivery / pick up in locations different from our chain of car stations needs specific consultation to SadoRent.

Delivery / collection service is within city limits. Outside city limits there will be a charge of € 30.00 per service.

Service is each way.

If booking a car for collection at an airport location, customer must provide a flight number for his arrival. If neither a flight number nor a mobile telephone is provided, and customer are late then it is possible the booking be cancelled or an out of hours charge may be applied.

Delivery / collection to hotels within cities where SadoRent has offices: € 30.00 in July and August. All other months the hotel delivery will be free.

Out of hours is from Monday to Sunday 20:00 – 7:59 and also, for all day long (bank) holidays, 24 and 31 December.

Airport Surcharge

Delivery / pick up or collect / drop off at the airport (Meet & Greet): € 0.00 - € 30.00

The Meet & Greet Service is a SadoRent assistant holding a small billboard with customer name printed on it that waits for him at the airport arrivals.

Roadside Assistance

24/7 road assistance is available for customer. A call-center will receive his phone call and will be immediately focusing on trying to help him in the best way.

One-Way Rentals Policy

Domestic one ways are usually allowed with previous request. Domestic one ways are allowed to SadoRent car stations and Lisbon and Porto airports.

One-way fees: € 100.00 except SadoRent Porto to SadoRent Évora or SadoRent Évora to SadoRent Porto which is € 170.00.

Out of Hours Fees

Out of hours service whenever possible is allowed. Cost is € 30.00.

An additional charge of will be applied to any vehicles collected after office hours. This is the price for pick-up. The same price is also for drop-off if customer wants us to be there after / before opening / closing hours. After hour fee is the same for all locations.

On weekends and holidays most of car stations are closed. An out of hours charge is also applied on that after hours / days:

National holidays

Fixed days – Jan 1, Apr 25, May 1, Jun 10, Aug 15, Oct 5, Nov 1, Dec 1 and 8, Dec 25.

Mobile days - Carnival (tend to be on Feb), Holy Friday, Easter Day (both tend to be on Apr) and Corpus Christi (tend to be on Jun).

Municipal holidays

Fixed days - Jun 13 (Lisbon, Benfica, Estoril), Jun 23 (Almada), Jun 24 (Porto), Jun 28 (Barreiro), Jun 29 (Cacém, Évora, Montijo), Set 15 (Setúbal), Odivelas (19 Nov). 

Mobile days – Ascension of Jesus (Vila Franca de Xira – tend to be on May).

Note: Government is thinking in ending some holidays. If so, some holiday dates, will be regular working days.

Cross Border Policy

Cross border rentals are allowed to Spain, need a pre-authorization and need to be mentioned on the rental contract.

Cross border fee to include CDW and 24-hour road assistance costs € 73.80.

Cleaning

If the vehicle is returned in an unacceptable state, and the interior of the vehicle is unacceptably dirty and in need of extra cleaning or repair costs (cigarette burns on seating etc.), a minimum "Extra cleaning" charge of € 35.00 will apply.

Other Terms and Conditions

At our car stations swift touristic elucidations can be provided as well as itineraries/roads and weather forecasts.

Car rental activity works with vehicle types (grouped characteristics). No specific car models and brands can be assured by SadoRent.

No credits will be given if clients return cars before the due date on contract.

Loss of key: Loss of car keys or vehicle documents will be charged.

Driver negligence: Any damage to the vehicle done by driver's negligence (burnt clutch, damage due the driving on unsealed roads, parking the car on high sidewalk curbs, etc.) will be charged to the client for the full amount of the repair cost.

Parking and speeding fines: Parking and speeding fines will be charged the full amount to the client plus eventual administrative costs.