Europcar Terms

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Full Terms and Conditions

Please click here to read Europcar's full terms and conditions in PDF format.


Europcar charges a management fee if you have an accident or traffic violations.

Security Deposit & Payment Policy

The fee that you pay online when booking will not be refunded if you cancel booking less than 7 days of your arrival date.

Credit cards are required as security deposit when you rent a car at Europcar Portugal.

Must add VAT taxes on all extras added on arrival. Extras can be changed without further notice.

Our maximum liability to its customers shall not exceed the value of the car rental price paid by the customer.

Drivers Policy

General requirements: Drivers must have a valid driver's license, passport and a major credit card in their name.

Age requirements: The minimum rental age is 21 on most car groups. No maximum age restrictions apply. A one-year driving experience is required for some groups. Compact cars need to be 23 years old. 9 and 7 passengers cars need to be 25 years old. Premium / luxury cars require driver to be at least 30 years old with 2 major credit cards, round trip airline ticket and € 5,000.00 security deposit.

Additional drivers must be present at time of delivery.

Young driver fee: 19 to 22 years old. Please check full terms and conditions for pricing.

Minimum Rental

Minimum rental is 1 day, or 3 days on one-way rentals.

Fuel Policy

All cars come full and client must return car also full to avoid any charges and refueling fees. If not, Europcar will charge the gasoline shortage with an additional charge for the service of refuelling the car. Alternatively, Europcar offers an option to purchase a full tank at the beginning of the rental (F.P.O.).


Our cars are new and in tip top condition. Our fleet is changed twice a year with 24-hour road assistance. Automatic cars and vans are generally rented less frequently than passenger cars and may be slightly older for this reason.

We have one of the widest selection of cars of any car rental fleet in Portugal with offices at main Portuguese airports, (Lisbon, Porto, Faro and Funchal) plus 25 locations through the country. Our service is on time, friendly, and hassle free. Cars are available inside the arrival halls at all 4 Portuguese airports.

Delivery / Collections Policy

An extra 29 minutes term (based on the pick-up hour) is allowed for the vehicle return. Otherwise an extra day will be charged.

Delivery / Collections for city limits or outside city limits is a charged service available subject to confirmation. Deliveries not available on weekends.

Out of Hours Fees

There is a free for all cars picked up / returned after stations are closed. This charge also applies on December 25 and January 01.

Airport locations open at 7:00 am and close at 24:00.


The rates shown include civil liability and vehicle damage insurance, as well as fire and theft insurance. However, the theft of your personal belongings is not covered by car insurance, so avoid leaving them inside the car.


Protection of personal accidents for the driver and passengers (Insurance Paid included) and reduction of the deductible, in case of collision, damage, theft or attempted theft. Full coverage for windshields, damage to headlights and tires and compensation for personal injury.


Protection from accidents and personal belongings for the driver and passengers (SUPER PAI included) and zero deductible in case of collision, damage, theft or attempted theft and full coverage of windshields, damage to headlights and tires. Driver must be 25+ years old or older.